Frequently Asked Questions (FAQ)

The service we provide is a simple conversion service, mainly users convert YouTube videos to mp3 format. However below we have answered some of the most common questions and support enquiries we receive. If your question is not answered below then please feel free to use the Contact Us page. Thank you.

Do you place limits or restrictions on the number of files that a user can convert to mp3 format?

We offer our video conversion service completely free and we also have no limits or restrictions on how many videos you can convert, so feel free to use our site as much as you wish.

Does it take long to convert a video to mp3 format?

Usually all video conversions are done within 1 to 2 minutes max. However the length of time to convert a video can depend on several factors such as our current server load due to how popular our service is, your own internet connection can effect the conversion time and also the length of the YouTube video being converted. If you run into constant errors when using our service then please let us know.

What video and conversion formats do you offer support for?

Currently we offer conversion support for the following media formats .mp3, .m4a, .aac, .flac, .mpg, .wmv, .mov, .ogg, .wav, .mp4, .avi. and .mkv.

What other video sites do you support?

All though users mainly use us to convert YouTube videos into mp3 format, we also offer conversions for many other popular video sites. To find out if we support a particular site then simply copy the video link and click on the "Start Conversion" button to find out.

Can i convert videos using a mobile device such as iPhone or iPad?

Currently due to the iOS browser limitations then saving a file directly to your iPhone/iPad is not supported, however if you are using another device such as Android you can save your downloaded file directly to your mobile device. We are looking at ways to support direct downloads to mobile devices using iOS software and will look to release the update soon.

How do i download my file once its finished converting?

Once your conversion has finished, just click on the green box that says "Download your converted file" your file will then download to your chosen folder or ask you where to save the file to.